Privacy Policy
1. Introduction
Welcome to https://bdbse.com ("we," "us," or "our"). We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://BDBSE.com, and use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect personal information that you provide to us directly or that we collect automatically.
a) Personal Information You Provide:
Identity Data: Includes your first name, last name, username, or similar identifier.
Contact Data: Includes billing address, delivery address, email address, and phone numbers.
Financial Data: Includes payment card details and bank account information (processed securely through our payment gateways).
Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
b) Information Collected Automatically:
Technical Data: We may automatically collect certain information when you visit, use, or navigate the website. This information may include your IP address, browser type, operating system, referring URLs, device name, country, location, and other technical information.
Usage Data: Information about how you use our website, products, and services.
Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
Process and fulfill your orders, including managing payments, fees, and charges.
Create and manage your account with us.
Provide customer support and respond to your requests and inquiries.
Improve and personalize your shopping experience on our website.
Send you marketing and promotional communications, which you can opt-out of at any time.
Administer our website, including troubleshooting, data analysis, and security.
Comply with our legal obligations and prevent fraudulent activities.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following situations:
Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Delivery Partners: We will share your name, address, and phone number with our courier and delivery partners to deliver your order.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Data Security
We have implemented appropriate administrative, technical, and physical security measures designed to protect the security of any personal information we process. We use SSL (Secure Sockets Layer) technology to encrypt sensitive information like your payment card details. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under the data protection laws of Bangladesh, you have certain rights in relation to your personal data. These may include the right to:
Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
To exercise any of these rights, please contact us using the details below.
8. Cookies
Cookies are small files placed on your device that help our website function and gather data. We use cookies to enhance your browsing experience, save your preferences, and analyze our site traffic. You can manage your cookie preferences through your browser settings.
9. Policy for Children
We do not knowingly solicit data from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have any questions or comments about this policy, you may contact us at:
Helpline: +8809638091075 Support Email: support@bdbse.com
